Refund Policy:
 1.⁠ ⁠Customers have the right to return any handmade product purchased from our online store within 7 days of receiving the item with the original receipt
 2.⁠ ⁠To be eligible for a refund, the item must be unused and in the same condition that it was received. It must also be in its original packaging.
 3.⁠ ⁠Customers must provide proof of purchase in order to be eligible for a refund.
 4.⁠ ⁠Refunds will be issued in the same form of payment used for the original purchase.
 5.⁠ ⁠Customers are responsible for the cost of return shipping unless the item is faulty or damaged.
 6.⁠ ⁠If the item is faulty or damaged, customers must notify us within 7 days of receiving the item and provide photographic evidence.
 7.⁠ ⁠Refunds will not be issued for custom-made or personalized items unless they are faulty or damaged.
 8.⁠ ⁠We reserve the right to refuse a refund if the item does not meet the above criteria.
 9.⁠ ⁠Refunds will be processed within 14 days of receiving the returned item.
10.⁠ ⁠This refund policy is in compliance with the Consumer Rights Act 2015 and applies to all purchases made in the UK.

Warranty & Liability for Services and Products
In the event of a valid warranty claim for a product bought from us, we will either fix the defect or provide a replacement. If we are unable to do so within a reasonable timeframe, the customer will be eligible for a full refund upon the prompt return of the product to us. We will cover the cost of shipping for repaired or replaced products to the customer, while the customer will be responsible for the return shipment of the product to us.